Report a Claim
Submit your claim information
Ìý ÌýImportant information to have on hand before starting:
Ìý Ìý Ìý Ìý ÅÝܽ¶ÌÊÓƵ Policyholder's name
Ìý Ìý Ìý Ìý ÅÝܽ¶ÌÊÓƵ policy number
Ìý Ìý Ìý Ìý Description of incident, damages, injuries
Ìý Ìý Ìý Ìý Date and time of incident
Ìý
Auto
For vehicle damage and auto related injuries
Auto Glass
For damage to vehicle glass only
Property
For Homeowners, Renters, Condo, Mobile Home, or Flood personal property damage
Towing
For towing reimbursement
Roadside Assistance
For Roadside Assistance support
ÅÝܽ¶ÌÊÓƵ Life
For ÅÝܽ¶ÌÊÓƵ Life, Accident and Health and Fire policy claims
Report a new claim by phone
Prefer to speak directly with a Claims Representative? ÌýWe are available to take your call Monday - Friday 9:00am-7:00pm Central Time and Saturday 11:00am-6:00pm Central Time.
- ÅÝܽ¶ÌÊÓƵ Auto & Commercial Vehicle: 866-536-7376
- American Access Casualty: 630-645-7755
- ÅÝܽ¶ÌÊÓƵ Personal Insurance: 888-252-2799
Check the status of an existing claim
If you have already filed your claim, please contact your adjuster during local regular business hours Monday - Friday 8:00am-5:00pm.
- Auto, home, and commercial claims:Ìý800-353-6737
- American Access Casualty claims:Ìý630-645-7755
VisitÌýAuto Claims HelpÌýfor more information about the auto claims process and answers to frequently asked questions.
Get Roadside Assistance
ÅÝܽ¶ÌÊÓƵ is here to help you when you need us the most. If you purchased Roadside Assistance coverage on your policy, your roadside service is available 24/7. Simply call the appropriate number below and help will be on the way. Please have your policy number handy.
- ÅÝܽ¶ÌÊÓƵ Direct: 866-611-3488Ìý (7 digit policy no. 4XXXXXX)
- ÅÝܽ¶ÌÊÓƵ Personal Insurance: 855-849-3858Ìý (10 digit policy no. 1000XXXXXX)
- ÅÝܽ¶ÌÊÓƵ Auto: 877-268-7416Ìý (11 digit policy no. 1000XXXXXXX, 15 digit policy no. 102XXXXXXXXXXXX or 500XXXXXXXXXXXX)
- Infinity, a ÅÝܽ¶ÌÊÓƵ Company: 877-512-6964Ìý (15 digit policy no. 104XXXXXXXXXXXX)