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Report a Claim

Submit your claim information

Important information to have on hand before starting:

ܽƵ Policyholder's name
ܽƵ policy number
Description of incident, damages, injuries
Date and time of incident

Report a new claim by phone

Prefer to speak directly with a Claims Representative? We are available to take your call Monday - Friday 9:00am-7:00pm Central Time and Saturday 11:00am-6:00pm Central Time.

Check the status of an existing claim

If you have already filed your claim, please contact your adjuster during local regular business hours Monday - Friday 8:00am-5:00pm.

VisitAuto Claims Helpfor more information about the auto claims process and answers to frequently asked questions.

Get Roadside Assistance

ܽƵ is here to help you when you need us the most. If you purchased Roadside Assistance coverage on your policy, your roadside service is available 24/7. Simply call the appropriate number below and help will be on the way. Please have your policy number handy.

  • ܽƵ Direct: 866-611-3488 (7 digit policy no. 4XXXXXX)
  • ܽƵ Personal Insurance: 855-849-3858 (10 digit policy no. 1000XXXXXX)
  • ܽƵ Auto: 877-268-7416 (11 digit policy no. 1000XXXXXXX, 15 digit policy no. 102XXXXXXXXXXXX or 500XXXXXXXXXXXX)
  • Infinity, a ܽƵ Company: 877-512-6964 (15 digit policy no. 104XXXXXXXXXXXX)

ܽƵ Life Customers

ܽƵ Life customers, please contact your agent or follow the link below for district office contact information.