Report a Claim
Submit your claim information
Ìý ÌýImportant information to have on hand before starting:
Ìý Ìý Ìý Ìý ÅÝÜ½¶ÌÊÓÆµ Policyholder's name
Ìý Ìý Ìý Ìý ÅÝÜ½¶ÌÊÓÆµ policy number
Ìý Ìý Ìý Ìý Description of incident, damages, injuries
Ìý Ìý Ìý Ìý Date and time of incident
Report a new claim by phone
Prefer to speak directly with a Claims Representative? ÌýWe are available to take your call Monday - Friday 9:00am-7:00pm Central Time and Saturday 11:00am-6:00pm Central Time.
- ÅÝÜ½¶ÌÊÓÆµ Auto & Commercial Vehicle: 866-536-7376
- American Access Casualty: 630-645-7755
- ÅÝÜ½¶ÌÊÓÆµ Personal Insurance: 888-252-2799
Check the status of an existing claim
If you have already filed your claim, please contact your adjuster during local regular business hours Monday - Friday 8:00am-5:00pm.
VisitÌýAuto Claims HelpÌýfor more information about the auto claims process and answers to frequently asked questions.
Get Roadside Assistance
ÅÝÜ½¶ÌÊÓÆµ is here to help you when you need us the most. If you purchased Roadside Assistance coverage on your policy, your roadside service is available 24/7. Simply call the appropriate number below and help will be on the way. Please have your policy number handy.
- ÅÝÜ½¶ÌÊÓÆµ Direct: 866-611-3488Ìý (7 digit policy no. 4XXXXXX)
- ÅÝÜ½¶ÌÊÓÆµ Personal Insurance: 855-849-3858Ìý (10 digit policy no. 1000XXXXXX)
- ÅÝÜ½¶ÌÊÓÆµ Auto: 877-268-7416Ìý (11 digit policy no. 1000XXXXXXX, 15 digit policy no. 102XXXXXXXXXXXX or 500XXXXXXXXXXXX)
- Infinity, a ÅÝÜ½¶ÌÊÓÆµ Company: 877-512-6964Ìý (15 digit policy no. 104XXXXXXXXXXXX)